My client is disputing the invoice

Klaar gives you the dated record — when it was issued, sent, opened and part paid. Settling the dispute itself is between you and them.

Every invoice carries an audit trail: issued, sent, opened by the client, each payment received, every reminder that went out. That is a dated record you can put in front of anyone, which is usually the thing missing from these arguments.

If the amount was genuinely wrong, issue a credit note to reverse the invoice and raise a corrected one. Do not edit the original — your client may already have claimed input VAT off it.

If the dispute is about the work rather than the paperwork, that is between you and your client. Klaar can show what was billed and when; it cannot settle whether the job was done properly.

• How do my clients actually pay me?
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• What happens when a client pays late?
• Can a client pay part of an invoice?

If not, the assistant in the corner can dig further, or a person will pick it up by email — Mon to Fri, 08:00 to 17:00 SAST.